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Using public reports of patient satisfaction for hospital quality improvement

Health Services Research,  June, 2006  by Judith K. Barr,  Tierney E. Giannotti,  Shoshanna Sofaer,  Cathy E. Duquette,  William J. Waters,  Marcia K. Petrillo

<< Page 1  Continued from page 11.  Previous | Next

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Becker, H. S. 1998. Tricks of the Trade. How to Think about Your Research While You're Doing It. Illinois: University of Chicago Press.

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