Process management and technological innovation: a longitudinal study of the photography and paint industries

Administrative Science Quarterly,  Dec, 2002  by Mary J. Benner,  Michael Tushman

• E-mail
• Print
• Link

Guler, I., M. Guillen, and J. M. MacPherson

2002 "Global competition, institutions, and the diffusion of organizational practices: The international spread of the ISO 9000 quality certificates." Administrative Science Quarterly, 47: 207-232.

Guo, G.

1996 "Negative multinomial regression models for clustered event counts." In A. E. Raftery (ed.), Sociological Methodology, 26: 113-132. San Francisco: Jossey-Bass.

Hackman, J. R., and R. Wageman

1995 "Total quality management: Empirical, conceptual, and practical issues." Administrative Science Quarterly, 40: 309-342.

Hammer, M., and J. Champy

1993 Reengineering the Corporation: A Manifesto for Business Revolution. New York: HarperBusiness.

Hammer, M., and S. Stanton

1999 "How process enterprises really work." Harvard Business Review, 77 (6): 108-118.

Hannan, M. T., and J. Freeman

1984 "Structural inertia and organizational change." American Sociological Review, 49: 149-164.

Harrington, H. J., and D. D. Mathers

1997 ISO 9000 and Beyond: From Compliance to Performance Improvement. New York: McGraw-Hill.

Harry, M., and R. Schroeder

2000 Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations. New York: Currency.

Heaphy, M. S., and G. F. Gruska

1995 The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth. Boston: Addison-Wesley.

Helfat, C. E.

1994 "Evolutionary trajectories in petroleum firm R&D." Management Science, 40: 1720-1747.

Henderson, R., J. Del Almo, T. Becker, and J. Lawton

1998 "The perils of excellence: Barriers to effective process improvement in product driven firms." Production and Operations Quarterly, 7:2-18.

Henderson, R. M., and K. B. Clark

1990 "Architectural innovation: The reconfiguration of existing product technologies and the failure of established firms." Administrative Science Quarterly, 35: 9-30.

Hsiao, C.

1986 Analysis of Panel Data. Cambridge: Cambridge University Press.

ISO (International Organization for Standardization)

2003 ISO 9000 "One Two Three." http://www.iso.ch.

Ittner, C. D., and D. Larcker

1997 "The performance effects of process management techniques." Management Science, 43: 522-534.

King, G.

1988 "Statistical models for politicai science event counts: Bias in conventional procedures and evidence for the exponential Poisson regression model." American Journal of Political Science, 32: 838-863.

Kolesar, R J.

1993 "Vision values milestones: Paul O'Neill starts total quality at Alcoa." California Management Review, 35 (3): 133-165.

Lant, T. K., and S. J. Mezias

1992 "An organizational learning model of convergence and reorientation." Organization Science, 3: 47-71.

Leonard-Barton, D.

1992 "Core capabilities and core rigidities: A paradox in managlng new product development." Strategic Management Journal, 13: 111-125.

Levinthal, D.

1991 "Organizational adaptation and environmental selection: Interrelated processes of change." Organization Science, 2: 140-145.

1997a "Three faces of organizational learning: Wisdom, inertia and discovery." In R. Garud, P. Nayyar, and Z. Shapira (eds.), Technological Innovation: Oversights and Foresights: 167-180. Cambridge: Cambridge University Press.