Wendy's operator DavCo moves to managed network

Nation's Restaurant News,  Oct 8, 2007  

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CROFTON, MD. -- Following last year's rollout of a new point-of-sale system, 160-plus-unit Wendy's franchisee DavCo Restaurants Inc., based here, has replaced dial-up and individual Internet connections with a managed, high-speed data network from New Edge Networks.

"The need for improved security and use of new technology in our stores prompted DavCo to switch to a private managed network;' said Stacy A. Duncan, DavCo's director of information technology. "With our new network, restaurants are processing credit card transactions in three to five seconds versus 21 to 30 seconds on dial-up; she said.

Sources at Vancouver, Wash.-based New Edge Networks said DavCo's new network gives that company the ability to poll store-level data at 15-minute intervals. They said the network, which permitted DavCo to eliminate up to three phone lines in some stores, also enables store managers to submit food orders online and use a Wendy's Web portal for foodcost management.

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