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That's Not the Ticket
Insight on the News, Jan 1, 2001 by Eric Fisher
But all these new technologies rely on two less advanced yet still critical elements: reliable support computers that don't crash and knowledgeable employees. Early last year, the Orioles experienced some scanning and processing glitches in their bar-code ticket system, leading to delays for fans trying to get through the gates.
COPYRIGHT 2001 News World Communications, Inc.
COPYRIGHT 2008 Gale, Cengage Learning
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