IT SOURCING : Professional Service Automation

Software Magazine,  April, 2000  

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From PeopleSoft Inc. comes PeopleSoft Professional Services Automation (PSA), a comprehensive e-business solution for managing the service value chain, including engagements and people, delivering services, and maximizing profitability. The solution addresses the needs of large and medium-sized professional services firms, such as consulting, accounting, system integrators, and software companies.

The PeopleSoft PSA solution provides: full engagement management capabilities, including revenue management, invoice management, and billing and accounts receivables management, enabling professional services best practices; time and expense management functions; a Web-deployable client that delivers a powerful, low-maintenance desktop application for all functionality, including employee self-service and customer access to invoices and billing; global architecture, including multilingual, multicurrency, local regulatory reporting, and tax compliance capabilities; and flexible and highly scalable architecture. Complementing the PSA solution, PeopleSoft Select provides a turnkey option for smaller firms.

Pricing is based on a combination of customer revenues and number of employees, allowing unlimited users and unlimited servers. The low end is about $100,000.

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