The role of e-marketplaces in relationship-based supply chains: a survey

IBM Systems Journal,  March, 2005  by W. Grey,  T. Olavson,  D. Shi

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(34.) So far, revenue management (RM) has found application mainly in airlines, hotels, car rental companies, and commercial shippers. RM requires three basic characteristics: (1) fixed or highly inflexible capacity, (2) a date at which the product or service becomes available after which it is either not available or ages, and (3) the ability to segment customers by price sensitivity (willingness to pay for flexibility).

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Accepted for publication August 13, 2004

William Grey

IBM Retirement Funds, 1133 Westchester Avenue, White Plains, New York 10604 (wgrey@us.ibm.com). William Grey is currently an Investment Advisor in the Risk Management department of IBM Retirement Funds. Mr. Grey spent most of the last decade at the IBM Thomas J. Watson Research Center, where he conducted research on information technology valuation and risk management, developed innovative techniques for managing high technology supply chains, and designed decision support tools to improve business performance. His most recent Research Division position was Program Director for Value and Risk Modeling. In that role he led a team that developed analytic tools and methodologies to support new consulting offerings that quantify the business impact and risk of information technology investments.