General Accounting Office Reports & Testimony: Telecommunications: FCC Should Include Call Quality in Its Annual Report on Competition in Mobile Phone Services.

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Telecommunications: FCC Should Include Call Quality in Its Annual Report on Competition in Mobile Phone Services.

GAO-03-501 April 28, 2003

Over the past decade, Americans have come to rely increasingly on mobile phones to meet their business and personal needs. However, because of the nature of radio transmission and other constraints, consumers are not always able to complete calls or to hear their calls clearly. As reliance on mobile phones has increased, state officials, consumer groups, the ...