Results-Oriented Cultures: Creating a Clear Linkage between Individual Performance and Organizational Success.

General Accounting Office Reports & Testimony,  May, 2003  

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GAO-03-488 March 14, 2003

The federal government is in a period of profound transition and faces an array of challenges and opportunities to enhance performance, ensure accountability, and position the nation for the future. High-performing organizations have found that to successfully transform themselves, they must often fundamentally change their cultures so that they are more results-oriented, customer-focused, and collaborative in nature. To ...