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Defense Transportation: Monitoring Costs and Benefits Needed While Implementing a New Program for Moving Household Goods.

General Accounting Office Reports & Testimony,  May, 2003  

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GAO-03-367 April 18, 2003

The Department of Defense (DOD) spends more than $1.7 billion each year to move and store over 600,000 household goods shipments when relocating military personnel. It conducted and evaluated several pilot program studies aimed at fixing its problem-plagued program and, in 2002, issued a report to Congress with three recommendations. The 1997 Defense Appropriations Act Conference Report directed GAO to validate the results achieved by the pilot programs. In response, GAO examined the extent to which DOD's recommendations to Congress (1) offer solutions to long-standing problems in the ...