If you can’t find texts from friends who have iPhones on your Android phone, you’re not alone. Cross‑platform messaging is still very much dependent on old SMS and MMS pipes, so problems can arise anywhere from Apple’s iMessage handoff to carrier routing and app settings. I have good news, though: Most instances can be solved with one practical fix you’re able to start doing right now.
Start with the basics to rule out simple problems
Make sure you’re experiencing non‑delivery, not just silent notifications. Open your Messages app’s spam and blocked folder, and make sure the iPhone sender is not on your block list. Make sure you have service, turn off Airplane mode, and give both phones a swift restart.
- Start with the basics to rule out simple problems
- Eliminate iMessage snarl-ups on the sender’s iPhone
- If you recently switched from iPhone to Android phones
- Fixes and troubleshooting steps on the Android side
- Carrier and network checks to rule out provisioning issues
- When MMS or group texts fail or arrive inconsistently
- What about RCS on iPhone and Android devices today
- When to escalate the issue with your carrier’s support team
Storage, time, and permissions matter. Make sure your phone isn’t full, that Date and Time is set to automatic so network timestamps align properly with Messages’ server‑side ones, and confirm that the SMS app pre‑installed on your device has SMS, Contacts, and Phone permissions granted.
Eliminate iMessage snarl-ups on the sender’s iPhone
iPhones like to chat with other Apple devices through iMessage. If your number is still registered with iMessage, an iPhone might attempt to send over Apple’s servers rather than SMS and the message never makes its way to your Android. Ask the sender to open Settings > Messages and check that Send as SMS and MMS Messaging are switched on.
Have them start a new thread to your number, not an old conversation or your Apple ID email. If they see a blue bubble, have them long‑press the most recent message and select Send as Text Message. As a test, they can temporarily switch off iMessage and resend, forcing SMS transit.
If you recently switched from iPhone to Android phones
The all‑time offender: iMessage registration that lingers. To remove your phone number from iMessage and FaceTime, use Apple’s Deregister iMessage process, then sign out of your Apple ID on an old iPhone or other iOS device (go to Settings > Messages > Send & Receive) or a Mac running Catalina (System Preferences > Sign Out) that is also being used with your number somewhere. It may take a while for deregistration to propagate, Apple Support notes, so wait up to a few hours and try again.
First, get a few iPhone friends to initiate brand‑new text message threads to your number after you deregister. Deleting old threads on both ends stops iMessage from attempting to use the stale route again.
Fixes and troubleshooting steps on the Android side
Set one default messaging app. In the Settings app, set your SMS app to be the default SMS app and grant it permissions. Launch the app and look for something labeled Chat Features or RCS; if you find either of those, toggle the switch to off, then test sending an SMS message and turn the feature on again. This step’s point is to see if RCS negotiation is confusing simple SMS receipt.
Update to the most recent versions of Google Messages and Carrier Services, then force‑stop and reopen. Clear cache in both applications to remove old routing data. If all else fails, you can reset network settings to restore the cellular, Wi‑Fi, and APN settings to their defaults (you’ll have to rejoin Wi‑Fi afterwards).
Physically reinsert your SIM or re‑download your eSIM profile, and then make a test call and send yourself a text message from another phone. If your device supports Safe Mode, boot into it and eliminate third‑party apps that may be filtering text messages.
Carrier and network checks to rule out provisioning issues
SMS rides over the carrier network, so provisioning blips can lead to blocked delivery. Call your carrier and request an account reprovision and SMSC refresh on the line. Describe the issue as cross‑network SMS from iPhone to Android not working and let support know recent timestamps so that they can trace the message path.
Turn off Wi‑Fi Calling, test LTE and 5G, and attempt a different location if you can. If your number was ported from a different carrier lately, ask their support to verify that there are no remaining routing tables referring to your old provider (remnant porting data is a well‑known cause of one‑way SMS issues).
When MMS or group texts fail or arrive inconsistently
With group chats between iPhones, Messages falls back to MMS, which also has tight size limits. A lot of carriers have differing MMS size restrictions between 600 KB and 1 MB. One high‑resolution photo or video can fail silently. Get the iPhone sender to try Plain Text and then scale down from there markedly. Make sure MMS and Group Messaging are enabled on both phones.
If you never get their images, double‑check that your APN settings match your carrier’s current specs, especially the MMSC field. Your carrier should be able to do this for you by either pushing the right APN or guiding you through entering the values. Turn on Auto‑download MMS in your SMS app and allow background data.
What about RCS on iPhone and Android devices today
RCS is meant to offer a more modern texting experience, with features like typing indicators, extended length limits, and better reliability. According to GSMA, there are over 1 billion monthly RCS users and Apple has been quietly adding support for RCS in recent iOS versions so its devices play nicely with Android. Fallback to SMS until then, however, is the norm until it is universal across devices and carriers.
For comparison, CTIA reported that Americans still send over two trillion SMS (short message service) and MMS (multimedia messaging service) messages every year. That volume is large enough that the occasional routing glitch is bound to happen, but it’s also big enough that carriers have mature playbooks for how to fix them when you can give them some context.
When to escalate the issue with your carrier’s support team
If you’ve already given the steps above a shot, go over their heads by escalating with your carrier and jot down specifics. Take down the sender’s number, message times, whether the sender’s iPhone says the messages are Sent or Delivered, and if other iPhones can send texts (some may alternate between working and not working). Request a network ticket, an HLR/HSS refresh, and confirmation that your line is provisioned for SMS/MMS and short codes.
Usually, the resolution is easy enough: Deregister any remaining iMessage ties that linger post‑switch and refresh carrier provisioning or messaging app settings. These steps are systematic and widely applicable methods to recover those missing iPhone messages on your Android.