Starbucks Partner Hours: App, Schedule, and Login

Starbucks Partner Hours is the official scheduling experience for Starbucks partners (em.. That’s where you can refer to your upcoming schedule, request time off (don’t be shy!), switch or pick up shifts and manage your availability. Running on Blue Yonder/JDA Workforce Management (WFMR), the tool is accessible via a secure web portal on desktop and via the Starbucks-branded Partner Hours app on mobile.

What is Starbucks Partner Hours and how does it work?

Starbucks Partner Hours basically is a branded interface to Blue Yonder (formally JDA) WFMR— Starbucks’ backend workforce management platform. Partners use it for checking on shifts, requesting days off and trading with the manager watching. The web and mobile interface are two windows into the same data, what you find in one view should be reflected identically in the other (accounting for a normal sync state).

If you’re new, you will usually be set up with a Global Username/Network ID that gives you access to Partner Central and therefore Partner Hours. As soon as your account’s been set up in the scheduling system and you’ve been assigned to a home store, you’ll see your schedule window (it could be a week or several weeks out), depending on what your market’s settings are.

How to check your schedule: online portal and app

Partners can access schedules in two official ways, and it’s best to establish both so you always have a backup.

• Desktop portal: Use starbucks-wfmr. jdadelivers. com/retail/portal to see your schedule, request time off or shift trades and perform other shift related actions from the web interface using any modern browser.
• Mobile app: The equivalent core functionality of Partner Hours is available through our Starbucks Partner Hours app with push notifications for posted schedules, approvals and open shifts.

For your reference, clock in/out usually happens on the store devices not the Partner Hours app. In the event the app is down, I can rely on our desktop WFMR portal to check hours or submit any requests.

You can use the QR code to download Partner Hours mobile app

To help prevent this, the Starbucks app delivers a QR code that directs you to the officially supported version of the app for your platform and region. Indeed, prior to my spending a month and counting frustratingly unable to retrieve my own Airline Credentials on Chrome, searching app stores for “Blue Yonder” or “Teamworks” can invest you with lookalike apps that won’t work for your account.

• Obtain the QR code: Ask your store manager or look at internal materials for the official Starbucks Partner Hours QR code.
• Scan and install: Open your phone’s camera or a QR scanner, scan the prompt to bring up the correct iOS/Android app listing and install.
• Login: Use your Global Username/Network ID and Password to authenticate.
• Grant permissions: To enable the notifications to provide you with status updates on your schedules, approvals or open shifts.
• Verify region: If you receive a prompt, please verify your region or store setup to ensure schedules are shown in your time zone/format.

If you ever feel like you may have installed the wrong app, delete and reinstall using the official Starbucks QR. This should fix many of the “can’t log in!” And “no schedule!” Problems being caused by using a generic Blue Yonder app.

Global Username and password login updates

Starbucks requires a single sign-on to Partner Central and Partner Hours. Your Global Username/Network ID and password will be the same for both. If you’re unable to get into the app or portal, ninety-nine times out of a hundred it’s going to be an expired password.

• Check Partner Central: Visit partnercentral. starbucks. com and sign in. If you receive any “password expired” screen, apply the reset there first.
• Return to Partner Hours: If you changed your password, close and then re-launch the mobile app or re-authenticate on the WFMR portal.
• Confirm account: Ensure that you are using the proper Global Username – especially if you’ve two or three personal emails but just one Starbucks ID.

If your credentials work in Partner Central, but not in the Partner Hours app, please delete the app and reinstall it using the official QR code. After doing so, try to sign in again.

You should escalate any recurring account or provisioning issues to your store manager, the Partner Contact Center, or IT Service Desk.

Main functions: schedule, vacation, availability of duty

After signing in and being assigned to your store, you will have access to the scheduling tools partners use most. Specific options can differ based on market and role, and all requests are at the manager’s discretion.

• Schedules: View your posted shifts 1- # ofweeks in advance based on local settings.
• Request time-off : Place requests for time-off within the policy windows, review approval status in-app.
• Update availability: Choose the days/times you would like to work; your managers balance your preferences with business needs.
• Shift swapping and shift offering: Swap where needed to achieve schedule flexibility, if allows in store; based on terms set at the store level.
• Notices: Get notified of new schedules, approved requests and open shift postings.

Get notices so you can jump on shift opportunities.

If you’re not getting alerts, make sure that they are turned on in the app settings and in your phone’s system settings.

Fix common problems: wrong app, no hours, login errors

Here are common patterns among most Partner Hours problems. Go through the checks below before escalating.

• Incorrect app build: Uninstall the Blue Yonder app that you may have installed with a common build. Re-download the Starbuck Partner Hours app from the QR code in store.
• Expired password: If you’re unable to login, reset your password on partnercentral. starbucks. com before attempting the app and WFMR portal again.
• You do not see a schedule: verification from store MGR they are assigned the correct home store and fully onboard in WFMR.
• Glitches in APP: update to the latest version, close the software & restart, clear app cache or reinstall through QR code.
• Use the desktop fallback: Try starbucks-wfmr. jdadelivers. com/retail/portal to check your account and see hours until the app is repaired.

If you have followed these steps and are still unable to access schedules, work with your manager to ensure that account provisioning has been confirmed and escalated when necessary to the Partner Contact Center or IT Service Desk. Product features and availability may differ by region and store.

FAQs on Starbucks Partner Hours and scheduling

How can I check my Starbucks schedule?

Access the Starbucks Partner Hours app (download via official QR code to the right) or sign-in on WFMR for desktop at starbucks-wfmr. jdadelivers. com/retail/portal. Your published shifts will show for the booking window established by your market.

Where can I get the Partner Hours app?

Use the Starbucks’ official QR code from your store or internal materials. It will make sure you get the correct and specific app supported by Starbucks in your region. Do not install generic “Blue Yonder” or “Teamworks” found through a search.

What’s my login, and what happens if my password expired?

Use Global Username/Network ID from Partner Central; that is your current login. If your password has expired, log into partnercentral.starbucks.com and reset it. After that, relaunch the Partner Hours app or re-authenticate on the WFMR portal, and the access should be restored.

Why can’t I see my hours in the app?

You might be using the wrong app build, not yet shipping at your home store, or have account provisioning issues, especially during onboarding. Reinstall the app with the official QR code, verify your credentials, and request your Store Manager’s check your assignment in WFMR.

Can I clock in or out from the Partner Hours app?

Clock in and out is primarily performed on approved store machines. The app deals with schedules, requests, shift swaps and alerts.

What has dumped Teamworks and generic Blue Yonder apps?

It is Starbucks Partner Hours experience or the brand responsible for the official mobile application through the Starbucks QR code or the desktop WFMR portal. Although some teams might still mention old names, moving forward, partners should only work with the Starbucks-branded app and the official platform.

Summary: what you should pay attention to when using Partner Hours

Have both access points — the Starbucks Partner Hours app and WFMR desktop portal ― set up to ensure you’re covered in case one has any problems. Always install the mobile app through the QR code that Starbucks provides to prevent lookalike builds. And be sure to maintain your Partner Central password, as an expired one will kill access throughout the various systems. If you don’t see your schedule, check with your manager to ensure that your store assignment and account activation are accurate. For any issues that linger, escalate through your store’s regular support channels.” When the app build you’re driving and your credentials are up to date, Starbucks Partner Hours keeps it easy to view schedules, request time off, and get updates.