Xiaomi recalls a popular power bank due to overheating or fire concerns Xiaomi has announced that it’s recalling a specific model of its 10,000mAh Mi Power Bank sold in the US. The action applies to a particular variant of the 33W Power Bank 20000mAh that comes with a built in cable, and the company will refund impacted customers. Below, you will also find precisely how to check your unit and claim your money back.
What’s Being Recalled
The recall involves Xiaomi’s 33W Power Bank 20000mAh (Built-in Cable) with model number PB2030MI. The problem, which has been linked to the raw materials of limited-production-run models, can cause malfunctions and battery overheating under certain conditions. Xiaomi said the recall was for units sold around the world, and not just in its home market.
Crucially, not all 33W 20,000mAh models are impacted. Xiaomi has not stopped selling the model, and it is only certain batches that are affected by the recall. The company said it had reported a small number of known incidents but did not give a number. Xiaomi said in a notice that more than 146,000 of those power banks have been sold in China, illustrating why the company acted swiftly to widen the recall.
How to Verify Your Unit
Flip the power bank over and search for the model label. If the back says “Model: PB2030MI,” your device may be subject to the recall. Now, find the serial number (SN). Xiaomi’s guidance states a few potential positions on the rear housing or on the integrated cable (your packaging may also mention it).
If you have the SN, check your eligibility through Xiaomi’s support portal. If the serial number on your coaster set is consistent with those from the problematic batch, you’ll be prompted to begin the repayment process. If it doesn’t, the recall doesn’t apply to your machine.
How to Refund
Stop using the device immediately. Do not recharge it, and locate it away from flammables as you arrange for its return. Then:
– Head to Xiaomi’s customer support site and type your SN to confirm the recall.
If the above points still don’t resolve the issue scroll to the bottom right of this page and click ‘Contact’ and follow the on-screen instructions to start the refund process. You could be asked about the purchase channel and proof of purchase.
— If you bought from a retailer or marketplace, you may also be able to ask that seller for a refund, which could process the refund on Xiaomi’s behalfSuccessListenerBody<ArticleComment.GameListText.article_comment.invalid.amount.notNull>
Consumer agencies like the U.S. Consumer Product Safety Commission and its European equivalents generally publicize recall information and remedies, but Xiaomi’s tool is the definitive means of confirming whether a specific serial number is affected. Refunds are the proposed solution for impacted units.
What to Do With the Recalled Battery
Do not toss a lithium-ion battery in the garbage. I guess keep the power bank at room temp on a non-flammable surface until I return my kit/ instructions come? If you must toss it locally, take it to a certified e-waste or battery recycling program. In North America, the resources of the Environmental Protection Agency and groups such as Call2Recycle can direct you to drop-off sites; wherever you are, your municipality’s waste authority can, too.
Why This Recall Matters
A 20,000mAh power bank can store about 74 watt-hours of energy — approximately equivalent to a thin-and-light laptop battery. Should production defects weaken cell separators or the battery management system, endogenous short circuits are likely, resulting in thermal runaway. That is why apparently small problems with material in a few aircraft can still precipitate a massive safety action.
Other brands have recalled power banks and portable batteries in recent months, including Anker, Belkin, ESR and ROMOSS.
Safety labels such as UL, ETL, CE and a proper cell vendor traceability all minimize risk but do not reduce it to zero. Purchasing from trusted channels and registering products can accelerate recall notifications.
Takeaways and Next Steps
– The recall involves of Xiaomi’s 33W Power Bank 20000mAh (Built-in Cable), model PB2030MI, which is a small quantity from a specific lot.
– Look for your unit’s model label and serial number; confirm eligibility in Xiaomi’s support portal.
– Cease using affected power banks, return the product according to the process and secure a refund from Xiaomi or the place of purchase.
If you regularly depend on a power bank, take your pick of the certified cords and start using one now while you wait for your refund. The recall is quick and simple — and taking a few moments to verify your bag’s serial number can help you remove a fire risk as soon as possible from your bag or desk.