Google is doubling down on one of Android’s most practical security features. The Remote Lock feature that allows you to secure a lost or stolen phone from any web browser and with only your number, has also been updated with an optional security question to help prevent abuse and harassment. The change is taking place with Google Play Services 25.38.60 and will add the friction that has been repeatedly requested as part of a long-needed layer of protection for bad actors without shutting out legitimate users who genuinely need assistance quickly, according to the tech giant.
Why Remote Lock Exists For Lost Or Stolen Android Phones
If your phone goes missing, the easiest thing to do is sign in to the Find My Device web app to help you find it. But life isn’t always neat: It’s possible you may not have a computer handy, and some forms of multifactor authentication are difficult to do when the only thing missing is your main device. Remote Lock overcomes this by enabling a lock command in any browser with only the device’s phone number, dramatically minimizing time to secure a device in the window when it matters most following loss or theft.

This lack of sophistication was also its vulnerability. As it stood, anyone who possessed your phone number could try to trigger a lock — as a joke or an annoyance, perhaps. Although some guardrails were in place — for example, on-device notifications and the requirement that you unlock the device with your regular screen lock after the warning — it was easy to induce disruption.
What’s New And How Remote Lock’s Update Works
The update adds an optional security question step after the user enters a phone number. Google offers a list of preset prompts and you select one, then provide the answer. That’s not as powerful as a full account login, but it substantially raises the cost of abuse while tracking the fact that Remote Lock is useful in short order in case of emergencies.
Google has also updated the notification that appears on your device when you have triggered a Remote Lock so it’s now more explicit about when a security question may be needed and even points out when there’s something sketchy going on with the user having attempted to lock their phone or tablet.
The security question is an opt-in feature, according to Google support documentation, which means the user can keep the one-step flow if they just care about authorizing and not about any additional checks.
Part Of A Wider Anti-Theft Strategy For Android
Remote Lock is one part of a layered defense Google has rushed to emphasize this year. Theft Detection Lock is capable of detecting grab-and-run incidents and automatically locks the device screen. Offline Device Lock is a feature that prevents someone from taking advantage of the temporary absence of an internet connection to repeatedly unlock a phone. At the same time, longer-standing defenses like factory reset protection and Find My Device’s network are being used by Android to seal shut the most common doors that criminals use.

These tools are really needed. Urban police forces in the US and UK have received continued reports of phone-snatch thefts at transport hubs and around nightlife districts, while industry research from the last decade shows mobiles remain over-represented in street robberies. At the same time, stronger sign-in protections also make recovery more challenging: when Google recently auto-enrolled millions of people into two-step verification in 2021, it reported a roughly 50 percent reduction in account compromises — excellent for security and further underscores why backup lock methods that do not require immediate account access are essential when a device goes missing.
Practical Advice For Users Securing Lost Devices
If you depend on Remote Lock, be sure to turn the security question back on as soon as the update is available for download in your part of the world. Choose an answer that is not publicly available or easily guessable — try to avoid easily guessed details visible in social media posts, and consider using a memorable but unrelated phrase instead of actual facts. This makes the feature fast for you and frustrating for any would-be weaponizers.
Also check that you have a strong screen lock, your phone has SIM PIN protection enabled and Find My Device is turned on in the Settings app under Google services. The TL;DR of these basics, combined with Theft Detection Lock and Offline Device Lock, is that it significantly reduces the window in which a would-be crook can siphon off your hard-earned.
Trade-Offs And Limitations Of Remote Lock Changes
Although the security question is optional, the old one-step flow still applies for users who leave it off — which means there is still some risk of abuse. And with the question turned on, a determined attacker who knows you well could guess an easy answer. It’s not a coincidence; our goal with Remote Lock is to provide a rapid-response tool, not replace full-account authentication. The tweak adds welcome friction to casual misuse without transforming emergencies into login marathons.
Google Play Services rollouts can take a few days or even a few weeks for all devices to receive the feature. If you don’t see it already, the new feature hasn’t yet been authorized for your account — but it should be in process. Once it arrives, spending a minute to set up that security question is one of those simple things that can save lots of grief — and turn one of Android’s neatest safety nets into an even safer bet.
