Featured White Papers
- PCI DSS therapy for the smaller retailer (McAfee)
- Oct. 14th: Simplified IT with Software-as-a-Service (SaaS) (ZDNet)
- The rise of Web commuting (Citrix Online)
Business Services Industry
Hotel & Motel Management
Articles in Sept 16, 2002, issue of Hotel & Motel Management
- Electronic distribution strategy designed to deliver business, value to properties
- Construction spending is lowest in six years
- PricewaterhouseCoopers reforecasted revenue per available room performance
- Hotels need to keep promisesregardless of who made them
by Thomas F. Morone - Quiz
- Ground has been broken by The Generation Cos
- Building guest loyalty, revenue drivers offer franchisees additional value
- Transactions
- Column system
- New infrastructure brings response time up to speed
- Florida hotel performance continues to struggle
- Sunburst Hospitality paid down a significant amount of its debt to fund management's $370-million leveraged buy-out of the company
- Lenders still wary about industry
by Jen Sisson - Broad equity indices higher
by Bjorn Hanson - Villager Franchise Systems recently opened several properties: a 76-room Villager Lodge in Dayton
- Survey changes
- Vanity tops
- Furniture line
- Cendant focuses on improving quality; Project Restore aims to eliminate subpar and delinquent properties
by Jeff Higley - Guest satisfaction improves in five of six segments
- Wyndham International refinanced all $287 million of its debt maturing this year
- Improve sales by training people about telephone handling
by Howard Feiertag - Extended-stay's supply growth causes segment to falter
by Mark Lomanno - Hoteliers rely on awareness to protect infrastructure
by John P. Walsh - Future participation
- Ice machines
- Equipment upgrade
- Cendant focuses on improving quality; Franchisees applaud new program
by John P. Walsh - Starwood Hotels & Resorts Worldwide
- Extended-stay brand's plans include acquisitions, conversions
by Jeff Higley - Lessons from the past teach us to prepare for the future
by Mahesh Amin - Leisure travelers find welcome mats
by Dennis Blank - Hoteliers assess options for hiring security team
by Jen Sisson - Franchising efforts
- Insulating windows
- Flushometers
- Growth by market share
- Harrah's Entertainment
- California dreamin': slowdown in supply growth across the state could boost hotel values
by John P. Walsh - Inventory counts when running a hotel's maintenance shop
by Bill Hirsch - Candlewood Hotel Co. selected Richard M. Kelleher to serve on the company's board of directors
- Advice for hiring security personnel
by Jen Sisson - 2002 Ad
- In-room programs
- Nonlatex gloves
- Low-price guarantee creates confidence
by Bruce Adams - Stockholders of Arlington Hospitality
- Tracking the turnaround
- Secure setting gives most guests peace of mind
by Jonathan Barsky - Hawthorn Suites hotels are being outfitted with StayOnline's wireless high-speed Internet connection and computer system by year-end
- Property security balances safety with guest privacy and enjoyment
by Joanne L. Harris - Hotel companies weigh pros, cons of using call centers for reservations
by Robert Selwitz - Hospitality dryer
- Furniture designs
- Extended-stay segment suffers from rate dip
by Jeff Higley - Leisure Resorts Corp
- Choice offers Quality incentives
by Jeff Higley - 20 design firms earn spot in finals
- H.T. Heritage of Tuttle Crossing opened the 89-suite Homewood Suites by Hilton in Dublin, Ohio
- 2002 Ad
by Bridget Weber - Franchisors, franchisees work together to improve brands
by Roland Leiser - Heated towel shelf
- Surface protection
- Company's Web-based bestwestern.com is key driver of technology platform designed to deliver value to members
- Best Western taps Narayan as interim president, c.e.o
- ClubCorp
- It's off to the races in the quest for quality
by Jeff Higley - Events
- Extended Stay America opened a 138-room Extended StayAmerica Efficiency Studios hotel in Secaucus
- AmeriSuites, Wellesley Inns & Suites: Quality products and Prime support
- Bankers' leniency helps reduce number of hotel foreclosures
by Tony Dela Cruz - Heating and cooling
- Induction woks
- "Desktop of the Future" gives members the inside scoop on Best Western
- Leader sought for Radisson as Carlson executives shift
- Starwood Hotels & Resorts Worldwide launched the Sheraton Service Promise
- Mail box: letters to the editor
- After the bell
- Pleasant Hill Lodging Partners LP has started construction on a 142-suite Summerfield Suites
- Quality product, strong reservations draw developer to AmeriSuites