Featured White Papers
- PCI DSS therapy for the smaller retailer (McAfee)
- Fax purchasing decision: Fax server or Fax service? (Esker)
- Hosted CRM comparison guide (Inside CRM)
Library Trends
Articles in Wntr 1996 issue of Library Trends
- The quality movement in Australian university libraries - includes related glossary - Perspectives on Quality in Libraries
by Vicki Williamson - On becoming essential: An agenda for quality in twenty-first century public libraries - Perspectives on Quality in Libraries
by Glen E. Holt - Determining quality in academic libraries - Perspectives on Quality in Libraries
by Sarah M. Pritchard - Where is the Xerox Corporation of the LIS sector? - library information service area of Europe slow in implementing quality management program - Perspectives on Quality in Libraries
by Alan Gilchrist - Quality improvement: a strategy for planned organizational change - Perspectives on Quality in Libraries
by Patricia Kovel-Jarboe - Quality in school library media programs: focus on learning - Perspectives on Quality in Libraries
by Barbara Stripling - The new knowledge environment: quality initiatives in health sciences libraries - Perspectives on Quality in Libraries
by Ellen Nagle - Measuring and improving the quality of public services: A hybrid approach - survey done at the Public Services Division, College of Charleston Library, SC - includes form used in survey - Perspectives on Quality in Libraries
by Thomas Seay - Quality in bibliographic control - history and future of cataloging in libraries; Perspectives on Quality in Libraries
by Sarah E. Thomas - Quality in community college libraries - Perspectives on Quality in Libraries
by Philip Tompkins