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Business Services Industry
Be proactive: communicate your worth to management!
Information Outlook, Jan, 1999 by Lucy Lettis
COMPETENCY REQUIREMENTS FOR JUNIOR LEVEL INFORMATION SPECIALIST
(M.L.S. plus one to two years in either corporate or legal information center)(1)
I. Competencies acquired in M.L.S. program:
* demonstrated understanding of the various information professions, concepts and vocabulary, and literature of the field
* demonstrated understanding of current issues and problems in the information profession
* demonstrated understanding of human information behavior as it relates to contemporary problems in library and information services, and as it can serve as a theoretical and professional base for such services; knowledge of various contexts of information behavior, and the processes of information seeking, searching, using, and valuing
* demonstrated knowledge of models of interaction in information retrieval: interactive processes in information seeking and searching; mediation and interviewing process; user modeling; principles and tactics for effective searching; dealing .with end-users; evaluation of search results in information retrieval
* understanding of the changing nature of information centers in organizations: emphasis on the information audit, selecting and evaluating information of value and utility to given user groups; ability to establish criteria for synthesis and the synthesizing process; knowledge of formats and methods of presentation of information for given users
* understanding of the technology and equipment used for the storage, organization, and dissemination of information; laboratory experience with online database searching; basic knowledge of computer applications suitable to the administration of information centers
* knowledge of descriptive cataloging, subject cataloging, and classification of information resources for library systems; emphasis on cataloging and classification in an online environment with attention to machine-readable record formats and cataloging networks (e.g., OCLC, RLIN, et el.)
* laboratory knowledge of computer-mediated communication and information retrieval in a networked environment; conceptual knowledge of and practical experience with variety of Internet search engines; ability to evaluate search and metasearch engines for application in an information service setting
* fundamental knowledge of theoretical aspects and questions underlying digital libraries; knowledge of integration of information resources and relations to traditional libraries
* familiarity with concepts of information systems analysis, and information systems in the framework of organizations; emphasis on information use and user-oriented approaches rather than on technology; familiarity with variety of applications such as competitive intelligence, information retrieval systems, digital libraries and information networks; ability to evaluate quality of information systems from user-oriented perspective
* knowledge of the evolution of information science and librarianship and problems addressed over time; demonstrated knowledge of approaches, methods and trends in research; understanding of disciplinary and interdisciplinary relationships, seminal authors and works