SHRM poll: stress, crisis training, job screening up post-9/11

Nation's Restaurant News,  Sept 22, 2003  

• E-mail
• Print
• Link

ALEXANDRIA. VA. -- The terrorist attacks of Sept. 11, 2001, have forced many changes in corporate America, affecting everything from operations to training to stress levels, according to a recent survey by the Society of Human Resource Management.

SHRM, based here. Dolled 408 human-resources professionals earlier this month to learn what lasting changes, if any, nave taken place in the workplace as a result of the attacks.

The following are among the findings: Sixty-four percent said their companies have increased security; 48 percent said there is a higher expectation of employers to provide security; and 34 percent said travel for work no longer is considered glamorous. In addition, 31 percent said their firms have increased screening of job candidates: 27 percent nave cone more training in crisis management; and 26 percent said their companies have curtailed business travel.

The survey also showed that 22 percent of workers are more wary of their work environment, and 16 percent have higher stress levels in the workplace. Fifteen percent said HR is relied upon more for its expertise and input, and 12 percent said there is greater use of employee assistance programs for counseling and therapy. Thirteen percent said employees are more caring toward one another.

COPYRIGHT 2003 Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
COPYRIGHT 2008 Gale, Cengage Learning